SHIPPING INFO
Sydney-based shipment and shipping policy
🚗 Local delivery
Free delivery within a 5 km radius from the store for orders exceeding $88
Free delivery within a 10 km radius from the store for orders exceeding $188
Free delivery within a 15 km radius from the store for orders exceeding $228
Free delivery within a 20 km radius from the store for orders exceeding $258
Free delivery within a 25 km radius from the store for orders exceeding $288
Free delivery within a 30 km radius from the store for orders exceeding $328
Free delivery within a 35 km radius from the store for orders exceeding $368
Additional delivery fees ($10-$40) depending on distance within Sydney to be added to orders has not reached free delivery conditions. For further details, please consult customer service.
💡 Please note: Delivery usually occur once a week with exceptions for birthday cakes, which will arrive as per delivery instructions.
📦 Express shipping
Free shipping for orders exceeding $88. Additional shipping fee $15 to be added to orders below $88.
💡 Please note: Birthday cakes, desserts, snacks, festival foods can only be delivered locally
🐾 Collection at the shop
There’s no minimum purchase requirement for in-store pickups. If customers wish to pick up in store, please inform customer service ahead of time, confirm the date of collection and bring proof of purchase.
Shipping outside of Sydney and shipping requirements
To protect and maintain the quality of the products, we can only ship some products to specific locations.
🦴 Deliverable products: Treats, Nutritional Supplements, Fresh Staple-meal
📍 Delivery areas: NSW，ACT，VIC，QLD
Free shipping for orders exceeding $88. Additional shipping fee $15 to be added to orders below $88.
💡 Please note: Birthday cakes, desserts, snacks, festival foods are only sent to locations within Sydney
Preparation time
All of Pawradise’s products are freshly made just as the orders are placed. After the ordering, Lorraine would often need 2-4 days in buying, readying, and preparing the products. If there are large orders in the works, the times of preparation may be delayed. Customer service may contact you for more information and details.
If there are lack in the raw materials and products, customer service would inform your Wechat Moment, so you may get the updates upon our progress as required.📲